DPS Driver Service Bureau Announces New Appointment System

Submitted by tina.wells on Tue, 10/08/2019 - 15:38

FOR IMMEDIATE RELEASE                 

Contact: Captain Johnny Poulos

Email: jpoulos@dps.ms.gov

JACKSON, MS – the Mississippi Department of Public Safety’s Driver Service Bureau (DSB) announces a new online appointment system called Wait Anywhere that is available as a pilot program in six driver service offices across the state: Nesbit, Tupelo, Jackson, Pearl, Hattiesburg and Gautier.  The goal is to establish this new appointment system as a benefit to citizens statewide upon successful implementation of the pilot program. 

Commissioner Marshall Fisher stated, “The Driver Service Bureau is constantly looking for opportunities to improve customer service and convenience for citizens across the state.  I anticipate this new online appointment feature to be a resource used to reduce wait times.”

Wait Anywhere is now available on the DPS Driver Service Bureau’s website at www.driverservicebureau.dps.ms.gov and is accessible 24/7 to schedule appointments at the following pilot locations:

Northern Mississippi

  • Nesbit – 159 License Drive
  • Tupelo – 589 Coley Road

Central Mississippi

  • Jackson – 1900 East Woodrow Wilson Avenue
  • Pearl, Troop C – 3851 Highway 468

Southern Mississippi

  • Hattiesburg – 36 JM Tatum Industrial Drive
  • Gautier – 7886 Highway 57        

DSB Director Lt. Colonel Ken Brown stated, “We are continuously working in the direction of innovation and advancements in technology to improve the services we provide to the public.  The Wait Anywhere appointment system allows citizens to better plan their day and avoid waiting in lines.  We hope this new service will be utilized, and as a result, it will effectively help relieve these driver service offices of the long lines and improve the overall customer experience.”